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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hannah Hanacek

May 7, 2026

5  out of  5
rating by Hannah Hanacek
"Saved me $111 per month.. thanks Lucas"
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aerohead202

May 7, 2026

5  out of  5
rating by aerohead202
"Was looking around for new prices and got on the phone with the salesman lucas Godfrey and with just a little info he was able to not only put together a quote for me but was able to establish a cheaper payment plan then what my current insurance offers. Definitely worth it for just a quick and easy phone call."
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Hamade A

May 6, 2026

5  out of  5
rating by Hamade A
"Shout to Lucas, he saved me more money with more protection, he managed to bring the cost way down to a reasonable prices. Thank You Lucas"
We responded:
"Appreciate the positive review!"
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Riley Dinneen

May 6, 2026

5  out of  5
rating by Riley Dinneen
"He was my knight in shining armor. I was approached in my young age by a lizard who offered cheap insurance to a young carriage driver like me. As I aged he kept taking advantage of me, as lizard people do. One gloomy morning, the sky glazed over like it's about to rain, the wind cold on your face, when suddenly a warm ray of sunshine broke out from the cloud. It was like the gold pot at the end of a rainbow. Sir Lucas Godfrey, my knight in shining armor. He had shown how evil this lizard really was, he showed me I can save 100 gold pieces a month on my carriage insurance, with added benefits towards my own personal health. He doesn't just care about the carriage insurance, he cares about the people he helps as well. Sir Lucas Godfrey, the peoples salvation, my hero."
We responded:
"This is perhaps and most poetic and well written Google Review of all time. Thanks for this!!"
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Bronson Pe'a

May 3, 2026

5  out of  5
rating by Bronson Pe'a
"Lucas and Casey worked quickly and diligently to save me thousands of dollars per year on multiple policies. They are an excellent team and do very good work for their clients! Appreciate all you did."
We responded:
"Thanks, Bronson! It was a pleasure to help you out! Looking forward to being your Agent!"
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megan kooiman

May 1, 2026

5  out of  5
rating by megan kooiman
"I had a fantastic experience working with this insurance company, especially Lucas! He was incredibly helpful, knowledgeable, and made the entire renters insurance process smooth and stress‑free. Lucas took the time to walk me through my options and found a policy that actually cut my rates in half — something I honestly didn’t think was possible. Even better, he made sure I still had great coverage, so I didn’t feel like I was sacrificing anything. It’s rare to find someone who is both professional and genuinely cares about helping you save money, but Lucas definitely delivers. I highly recommend reaching out to him if you’re looking for renters insurance or want to lower your current rates!"
We responded:
"Thank you very much Megan! Super glad to hear how this went for you."
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Stefan Prince

May 1, 2026

5  out of  5
rating by Stefan Prince
"Had a great experience working with Lucas Godfrey. Him and his supervisor were very receptive and informative. Would highly recommend!"
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Daniel Plummer

May 1, 2026

5  out of  5
rating by Daniel Plummer
"Talking with Renters at Casey Charlson State Farm was great. Renters like Lucas was easy to work with because he made looking at my insurance policy numbers really simple and easy ."
We responded:
"Thanks Daniel!!"
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Abbie Becker

May 1, 2026

5  out of  5
rating by Abbie Becker
"Lucas made getting renters insurance a breeze. Super easy process and I’m saving so much money! Highly recommend!"
We responded:
"Thank you for the kind words, Abby. Renter's Insurance is an important but sometimes overlooked coverage. Very happy to hear about your experience with Lucas as well. "
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Matt Berg

April 27, 2026

5  out of  5
rating by Matt Berg
"Aidan was amazing to work with. 100% professional and timely in his quotes. Deal done within 12 hours. We were switching over from Allstate and adding homeowners for a new purchase. By far the best experience I have had in 30+ years of dealing with insurance. We are excited to be part of their team, and highly recommend anyone looking for a change to check these guys out. Ask for Aidan Tollefson. You will not be disappointed!"
We responded:
"Thanks, Matt! We agree with you, Aidan is amazing asset to our team and customers! State Farm also has a very strong homeowners insurance policy especially with regards to how we cover the roof at replacement cost vs. actual cash value which is hard to find in this day and age."
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SpaZZco

April 23, 2026

5  out of  5
rating by SpaZZco
"I've had them for all my insurance needs for several years now. Home, Auto Life etc. Recently I had questions about my coverage and needed to start a collectors car policy. Their agent Christinne has been super helpful every time and does a great job communicating and breaking things down to make them easier to understand. Highly recommend this agency for all your insurance needs!"
We responded:
"We really appreciate the 5 stars! Yes we are a really good buy for collector car insurance! Well let Chrsitinne know about your kind words!"
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Hannah Stein

February 4, 2026

1  out of  5
rating by Hannah Stein
"I called and asked Casey if making a particular claim would adversely affect my insurance. He said no, you have accident forgiveness because you’ve been a customer so long (over 20 years), it’s fine. I did, and State Farm entirely dropped me from insurance. If I hadn’t called Casey to ask, I would say it was all on me; but I DID call and ask. He did not even apologize after I called and asked him about the adverse insurance decision. I hope I am able to warn others - this man is not a competent professional and cannot be relied upon. There are many agents out there- go with one who knows what they are doing."
We responded:
"Hello, thanks for your feedback. I will make sure my staff and I are much clearer in the future for you and others. You do have accident forgiveness, which only means your rates cannot change due a claim of any manner. However I am quite unsure how you came to the conclusion that any claim, or any volume of claims would not impact your eligibility with State Farm for future policies, or any other insurance company for that matter. I did throughly apologize in writing and verbally for the misunderstanding and the fact that were being dropped by underwriting; you were quite pleased to learn that we have an appeal process. Unfortunately, that appeal was not approved due to the fact we have 9 claims in the last 7 years, 4 in the last 2.5 years, 3 of which were your fault. Thanks for your business!"
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Mark Kelemen

October 6, 2025

5  out of  5
rating by Mark Kelemen
"Cole was very helpful, totaled my care at 8:00 AM on Tuesday 2 weeks ago and by 12:00 that day had a free car waiting for me at Enterprise. the following Tuesday they had everything resolved and paid and I was able to buy a new car. Back to where I was in 8 days was far better than I expected and they walked me through the whole process. Would definitely recommend them, beat my expectations by a mile."
We responded:
"Hi Mark, thank you for you 5 star review! Claims is where we excel!"
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Rodrigo Tablas

September 25, 2025

5  out of  5
rating by Rodrigo Tablas
"Jedet was great in helping me change from progressive to State Farm. She was able to help lower my insurance and provided me with lots of new information regarding my insurance. She is a Spanish speaker as well which made communication much easier. I would really recommend working with her if you want insurance on your vehicle, home or small business. Honestly I’m very happy I switched and recommend to anyone looking for good insurance."
We responded:
"Jedet is a great asset to have on the team! We appreciate your laud!"
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Krysta Chavez

September 25, 2025

5  out of  5
rating by Krysta Chavez
"Dylan Peterson at State Farm it’s just the BEST OF THE BEST… He Protected me… He was there for my claim all the way of the way… I would recommend State Farm 100% All the way…"
We responded:
"Thanks Crystal! This why were here!"
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Doug Ritsema

September 4, 2025

1  out of  5
rating by Doug Ritsema
"Casey has been totally unresponsive. And now our requested renter’s insurance was canceled because they didn’t receive a “completed application”. Absolutely no reaching out to us about any missing information. Also disputing the fact that I no longer drive our vehicle, despite the fact that I no longer have a driver’s license (just a state id) due to my handicap."
We responded:
"Hi Doug, thanks for your feedback. Yes this one was messed up on our end. It was a clerical error compounded by a system issue. But Im happy that this was ultimately resolved it looks like. Best,"
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laura penaloza

August 7, 2025

1  out of  5
rating by laura penaloza
"Had a horrible experience, they were completely rude when I tried to cancel my policy due to personal reasons. I would not recommend Casey - State Farm Insurance."
We responded:
"Hi Laura, your request was processed promptly and as requested. We did follow up a few times to get your new forwarding address via email and phone to make sure you got your refund. Please let me know if you would still like this updated. We are sorry for what sounds like something that was received as an unnecessary stressor!"
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Mason Rickert

July 16, 2025

5  out of  5
rating by Mason Rickert
"I've been with Casey's agency for over 10yrs now and he has always made me feel important. Amazing customer service by he and his whole staff."
We responded:
"Thanks Mason! Were lucky to have you as a customer!"
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Jeff Prager

February 14, 2025

5  out of  5
rating by Jeff Prager
"Best insurance agency in Minnesota. They've helped me with numerous issues and on top of that they have the best rates you'll find and believe me I've searched all insurance companies. Moreover, these are the kindest, most professional people you'll ever deal with in the insurance agency industry. I'd give them 10 stars if I could!"
We responded:
"Hi Jeff! Thank you very much for this affirmation your satisfaction with State Farm and our Agency!!"
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Amanuel Kawnda

February 5, 2025

5  out of  5
rating by Amanuel Kawnda
"My State Farm agent is truly the best! He is professional, knowledgeable, and always goes the extra mile to make sure I have the right coverage. Anytime I have a question or need assistance, he responds quickly and takes the time to explain everything clearly. The level of customer service he provides is outstanding, and I feel confident knowing I’m in good hands. If you’re looking for an insurance agent who genuinely cares, I highly recommend him!"
We responded:
"Thanks for taking some time to day these nice things about our Agency!"
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craig swanson

December 30, 2024

5  out of  5
rating by craig swanson
"I was so frustrated with our now former ins company we started looking at other ins co. I made a connection with Cole and have been so satisfied with the professional customer service. We saved money across the board. Would encourage all to look at state farms long list of products 🤔"
We responded:
"Thanks Craig!"
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H Nguyen041

December 25, 2024

5  out of  5
rating by H Nguyen041
"I was recently laid off and realized I needed to do some re-budgeting. I contacted Casey Charlson's State Farm Bloomington's office and was met with friendly and informative representative, Jedet Martinez. Jedet had a very empathetic ear and thankfully did not add to my vulnerable situation. She gave me a better rate on my auto insurance and I was able to save money to purchase these higher priced groceries. Kudos to Jedet's professionalism and Casey Charlson's staff, they'll definitely take care of you!"
We responded:
"Thanks for the kind words! That's awesome we could save you some $ especially over the Holidays!"
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Ashley Martinez

December 25, 2024

5  out of  5
rating by Ashley Martinez
"Jedet was able to help me with quoting my car, great price, and great service! 10/10 recommended this office."
We responded:
"Thanks Ashley! We're lucky to have Jedet! Glad we could help with your auto insurance!"
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Heather Chase

November 13, 2024

5  out of  5
rating by Heather Chase
"I had been shopping insurance for several weeks, due to the large increase in premiums across the board. I was resolved to stay with my previous insurance, since I couldn't seem to find any insurance for less from multiple agents and providers. Enter Dylan Peterson. The first time I talked with Dylan, he was friendly and knowledgeable, and, on top of it, was able to save me $590/year on my home and auto insurance. State Farm also has monthly payment options without penalty, which helps immensely with budgeting. I switched my insurance that same day. Dylan also did a follow up call 3 weeks later to make sure I was happy with my insurance so far, and see if I had any other questions. I am very happy with the service and value I have received. Thank you, Dylan!"
We responded:
"Hi Heather! This might be the most thorough and complete review I have seen. Thank you very much! I am so happy to hear that Dylan executed everything so well for you and was able to help you out! Welcome to State Farm!"
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Andrew Garland

November 9, 2024

5  out of  5
rating by Andrew Garland
"Can’t say enough good things about Casey. He was a great help to me and more importantly, my mom! Making sure the coverage was the right size and fit her needs without the sticker shock. Thanks, man."
We responded:
"Thanks, Andrew! We wouldn't be the largest insurer of cars and homes in the country if we weren't able to come through as your review indicates! We really appreciate the laud! "